Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) form a binding agreement between you and DealDecks (“DealDecks,” “we,” “our,” or “us”) governing your access to and use of the DealDecks platform at dealdecks.io and all related services (collectively, the “Service”). By creating an account or using the Service you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into contracts in your jurisdiction to use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

3. Account Registration

You must provide accurate and complete information when creating an account and keep it up to date. You are responsible for all activity that occurs under your account. You must notify us immediately at support@dealdecks.io if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your credentials.

4. Subscription & Billing

4.1 Plans & Fees

The Service is offered on a subscription basis. Current pricing is available at dealdecks.io/pricing. All fees are stated in U.S. dollars and are exclusive of applicable taxes, which you are responsible for paying.

4.2 Free Trial

We may offer a free trial period. At the end of the trial your account will automatically convert to a paid plan unless you cancel before the trial expires.

4.3 Renewal & Cancellation

Subscriptions renew automatically at the end of each billing cycle. You may cancel at any time through your account settings. Cancellation takes effect at the end of the current paid period; we do not prorate or refund partial periods.

4.4 Non-Payment

If a payment fails we will notify you and may suspend your account after a reasonable cure period. Continued non-payment may result in account termination and loss of data.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right
• Send SMS messages to individuals who have not provided explicit consent to receive messages from you, or who have opted out
• Send spam, unsolicited marketing messages, or messages in violation of the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or other applicable messaging laws
• Transmit harmful, fraudulent, defamatory, or illegal content
• Attempt to reverse-engineer, decompile, or extract the source code of the Service
• Circumvent security controls or access data of other users without authorization
• Introduce malware, viruses, or other malicious code
• Use the Service in any manner that could damage, disable, overburden, or impair our infrastructure
• Resell or sublicense the Service without our written permission

We reserve the right to suspend or terminate accounts that violate these provisions without notice.

6. SMS & Messaging Services

6.1 Your Obligations as a Sender

By using the messaging features of the Service you represent and warrant that:

• You have obtained prior express written consent from each recipient before sending marketing messages, and prior express consent before sending transactional messages, as required by applicable law including the TCPA
• Each message you send identifies your business as the sender
• You will honor opt-out requests (STOP replies) immediately and maintain a do-not-contact list
• You will not send messages to numbers on the National Do Not Call Registry for marketing purposes
• You comply with all applicable federal and state laws governing commercial messaging

6.2 Platform-Initiated Messages

DealDecks may send transactional SMS messages on your behalf (e.g., document request alerts, appointment reminders) only for contacts where consent is documented in the platform. Message frequency varies by deal activity. Standard carrier message and data rates may apply.

SMS is an optional feature. Consent to receive SMS messages from DealDecks is never required to create an account, purchase or maintain a subscription, or access any feature of the Service. Declining SMS does not limit your use of DealDecks in any way.

6.3 Opt-Out

Any contact receiving an SMS through the Service may reply STOP to unsubscribe. The platform automatically records and enforces opt-outs. You must not attempt to re-enroll a contact who has opted out without obtaining fresh, documented consent.

6.4 Indemnification for Messaging Violations

You are solely responsible for the content of messages sent through your account and for compliance with all messaging laws. You will indemnify and hold harmless DealDecks from any claim, fine, or liability arising from your violation of applicable messaging regulations.

7. Your Data

You retain ownership of all data you submit to the Service (“Customer Data”). You grant DealDecks a limited, non-exclusive license to store, process, and transmit Customer Data solely to provide the Service to you. We will not access Customer Data except to provide the Service, respond to support requests, or as required by law.

Upon termination of your account you may export your data for 30 days before it is deleted. After that period we will permanently delete Customer Data from our systems except as required by law or our standard backup rotation (typically completed within 90 days).

8. Intellectual Property

The Service, including its software, design, trademarks, and content created by DealDecks, is owned by DealDecks and protected by intellectual property laws. These Terms do not grant you any rights in DealDecks trademarks or proprietary technology. Feedback you provide about the Service may be used by DealDecks without restriction or compensation.

9. Third-Party Integrations

The Service may integrate with third-party services (e.g., SMS carriers, email providers, calendar applications). Your use of those services is subject to their own terms and privacy policies. DealDecks is not responsible for the practices or content of third-party services.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEALDECKS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You will defend, indemnify, and hold harmless DealDecks and its affiliates from any claim, demand, loss, damage, or expense (including reasonable attorneys’ fees) arising out of (a) your use of the Service, (b) your Customer Data, (c) your violation of these Terms, or (d) your violation of any applicable law or the rights of a third party, including any violations of applicable messaging laws.

13. Termination

Either party may terminate these Terms at any time. You may do so by canceling your account. We may suspend or terminate your access immediately if you materially breach these Terms, violate applicable law, or if we are required to do so by a legal or regulatory authority. Upon termination all licenses granted to you end immediately; Sections 7, 10, 11, 12, 14, and 15 survive termination.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Delaware, and both parties consent to personal jurisdiction there. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

15. General

• Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and DealDecks regarding the Service and supersede all prior agreements.
• Modifications. We may update these Terms at any time. We will provide at least 14 days’ notice of material changes via email or a prominent in-app notice. Continued use after the effective date constitutes acceptance.
• Severability. If any provision is found unenforceable, the remaining provisions remain in full effect.
• No waiver. Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16. Contact Us

Questions about these Terms: